While there are a lot of different tools for this, our favorites are…. This is one of the ideas to Improve Company Processes that is used because of its power to unite the team in searching for results. Trello – If your company is already using Kanban, Trello might be the easiest option. Process Improvement: Exceeds Expectations Phrases Starts all process improvement efforts with clear objectives and always identifies processes that fall within the context of business goals Excels at mapping processes and is an expert at using business process models and flow charts to capture complex scenarios Performance is measured against the target to vali… So, for example, let’s say that 5% of your customers are receiving a defective product. Improvement ideas are generated and prioritised. Send certain processes to a strategic offshore partner. The software will then enforce the new process standard, ensuring that all of your employees are following the changes. List of the ideas for accounts payable process(ap process) improvement for invoice processing are summarized below: Invoice Processing. Anyway ... sorry for the interruption! Business process improvement ideas are divided into 3 categories. It … We our customers911 Washington Av, Ste 501, St. Louis, MO 63101. Improvement targets are set. Why? Your email address will not be published. Please share your experience with our readers and send a comment? Because there was a serious malfunction in a certain manufacturing line, Because the manufacturing machine on the given line was faulty, Because the machine was shipped by a new partner company (for a price cheaper than the industry average). Business Process Management software helps automate the communication part of the process. 5. It provides more control, transparency, monitoring, communication enhancement, and can also increase the productivity. Set a checklist to track the recurring invoices. There are some important points that should be considered when conducting a project improvement strategy. 7 Simple Ideas for Process Improvement. So, you’d want to create a process map. This is achieved by abandoning the traditional way of processing work in batches and organizing team capacity according to demand. 1: Know your process: work with the team to map and analyse your critical service processes. If you don’t have a centralized process of information collection, from accounts payable to vendor information, it should be your first priority. So - don't leave this page without subscribing to it. Do not criticize the ideas of others, just complement them (, After 2 to 4 hours the meeting is stopped (interrupted), the participants can, The next day the meeting is resumed, with participants reading a list of ideas and. Employees performing processes must be mindful of concepts such as waste, the value of standardizing processes and a focus on continuous improvement — no matter how small the improvement is. Once you’ve identified the best variation of any given process, you’d want to standardize it. But what brings more results is the interruption model, as it gives time for the participants to assimilate the ideas in their minds, develop them unconsciously and resume them more assertive the next day. Process improvement can have several different names such as business process management (BPM), business process improvement (BPI), business process re-engine… Once you have the process map, you can make certain conclusions on how to streamline it (think, remove useless steps, make some steps more efficient, etc.). Talking from the Trenches is published once every 2 weeks by Tallyfy and it's unmissable. With the result, make a list in descending order to find out what activities should be improved with more urgency. Process improvement is a fundamental to business management. Whatever your organization does, there’s a pretty good chance that your business processes aren’t as efficient as they could be. Although questioning these categories may help the discovery of the causes, sometimes, this approach is not mandatory. Other than simple tasks, your business also has a lot of processes or workflows. Write it down – Documentation is key when brainstorming and executing process improvement ideas. Rather than having to chase after your employees, you get a top-down view of everything going on in the organization. Then, branch out from each category & name potential problems within each. Or, you could ask them to fix the machine ASAP at the threat of litigation. Wasn’t Jane supposed to delegate the task to someone else?”. Warning: When it comes to the QA process improvement, a good practice rolled out blindly can become a source of troubles. Here are the top 9 Lean and Six Sigma process improvement techniques, including 5S, Kaizen, DMAIC, DMADV, value stream maps, process maps, BPMN and more to help you streamline your business processes. phone numbers, next of kin etc. Explaining how to do process improvement can be pretty tough – the practical improvements you can do really vary by the industry you work in, as well as any given department. 2: Get to know the team: they know what the issues are. And there’s a pretty good reason behind that, too. This makes the process of task management significantly easier and more efficient. Heijunka is another lean process improvement method we recommend trying in 2019 if you still hadn’t given it a chance. A process improvement methodology born in Japan, kaizen espouses the idea that business improvement is continuous and never ending. I offer these 20 tips for process improvement as a straightforward checklist of some of the key issues. Your email address will not be published. Are you interested in truly useful analysis of the latest trends in business tech and ops? It’s essentially a digital Kanban board. In each board, you (or your employees) can create and assign tasks to whoever’s relevant. Knowing the dos, don’ts, and general expectations, but also where they exist as a source of truth, providing teams a common goal when working to adopt new habits. One common denominator for successful process improvement projects has to do with project stakeholders; specifically, the ability of the project manager to negotiate and successfully manage the intricate nature of the numerous affected stakeholders of a project. Today, there are several popular process improvement techniques and we’ll summarize the main ones here. They help you figure out potential improvements yourself. Maybe personal stories from your own process improvement initiatives? Avoid vendor going into a debit balance. This can help eliminate any kind of grunt work, making your employees happier with their work. A Business process is often regarded as a flowchart or workflow of logical steps, and it serves as a primary foundation for several related ideas like Business Process Management, Process optimization, Process mapping, Process Simulation, Process Automation, etc. Therefore, stakeholder and sponsor relationship management is a vital component of ensuring proj… So for example, you have a lead generation website set up that captures the emails and general information about your customers. Published On July 27, 2020 • Kissflow,Workflow. There are several process improvement methodologies out there. After some revision, the group should define the working causes and how improvements should be developed in the process to avoid them. Process improvement is executed using a variety of methodologies…six sigma, lean, process reengineering, prosci, agile, total quality management, kaizen, just in time, poka yoka…and many, many more. First things first: procurement cannot be efficient if you collect information about the process in multiple places. Task automation software, such as Zapier, helps you cut corners. Lean manufacturing concepts embrace continuous process improvement and offer an excellent basis for a process-improvement program. The … Kaizen involves constantly making small improvements that have large impacts on process efficiency. Your employees move tasks around based on their completion status (to-do, in progress, done). Learn more: Ideas for process improvement – Steps to take your business where it is to where you want it to go! In some cases, they can even completely automate a big chunk of a certain business function. Create a culture of based on continuous improvement. Once you’ve found how the process can be potentially improved, you can put the theory into action. This is a repeated process of analysis, measurement and change that discovers and tests new ways of doing things that produce superior results. Successful people are smart enough to fundamentally change the way they work "right now" and amaze themselves and everyone else with new ideas. This value expected from the quality assurance process is to make the software processes much more efficient while ensuring that the end-product meets customers’ needs. It can help you optimize your process to satisfy customer demand in the most efficient way. Grunt work is the most annoying thing your employees face. 4. To help start off with a blast, we’ve compiled a list of 8+ practical business process improvement ideas – all of which you can immediately put into action. The categories could, for example, be…. Before you can analyze any given process, you should have it mapped out. Once any given task is complete, the process owner in line gets a notification that they have a new task. Then everyone should ask: And, after reaching a conclusion to that question, write it on the following secondary cause line. Document processes, onboard and train your team from anywhere, Track processes to prevent errors and omissions, Automate business decisions and client experiences, Business Process Modeling: Definition, Benefits and Techniques, Top 8+ Benefits of Business Process Management, Customer Onboarding - Tips For Continuous Improvement, Continuous Improvement: Definition, Benefits and Tools, How to Use Kaizen to Continuously Improve Your Business, START TALLYFYING      DISCUSS MY QUESTIONS, Your email address will not be published. Draw a horizontal line, then draw 3 or 4 more on each side of it, starting from the straight plane and following in the opposite direction, angled to the left. Process Improvement is an ongoing practice and should always be followed up with the analysis of tangible areas of improvement. You can stop fighting uphill battles every day immediately - and drive more personal success in your career by introducing the modern way of creating, tracking and even enjoying tasks with your coworkers. Documenting your processes using flowcharts might look pretty and nice – but you can’t run them. For this, you can share the process map with relevant employees & explain how things should function differently from here on out. Having worked in different organizations in multiple roles, they saw an opportunity for businesses to get more done with the right process improvement ideas for work. Think, instead of completing your task and sending over an email to the next responsible person (in this case, the supervisor), you simply create an instance of the process. Opportunities for continuous improvement when it comes to process improvement examples like those outlined here include: Collecting feedback and ideas from the teams closest to the projects Required fields are marked *, Tallyfy » Process Improvement » 8+ Practical Business Process Improvement Ideas. “Process improvement” means making things better, not just fighting fires or managing crises. See the next idea! It’s something that has to be done, but no one really wants to bother spending hours and hours on it. The following are illustrative examples of business process improvement. Business process simplification is defined as ‘the act of making internal business operations easier.’. To make sure that they stick to the changes, you can reward the employees that show initiative and adapt. With process improvement, organizations identify, evaluate and improve their existing processes on a proactive basis. Fortunately, ProjectManager.com has the tools you’ll need to plan, implement, monitor and share those improvements. The drawing should be similar to a fish skeleton (herringbone), another name given to the diagram. These are the type of tasks you complete repeatedly on a daily, weekly, or monthly basis. In organizations with a Kaizen approach, process improvement is a collective effort; all workers adopt this mindset, sharing ideas for process improvement. Create a group of employees (preferably from different departments- operations, client service, advisors, etc) to develop improved processes. Are any of the process steps unnecessary to get to the end-goal? According to IDC, over two-thirds of all CEOs will have digital transformation in the heart of their corporate strategy by the end of 2017. HR Process Improvement Ideas. It's the secret to running smooth operations. for your new hire, Let everyone in the company know about the new hire (so as to make proper introductions on day one). You should approach all these examples of process improvement projects as ongoing efforts, since you want to continuously improve what you’re doing. There are a number of process improvement examples that show how steps could be taken in a business to make things more effective as well as efficient.Cost Cutting – One process improvement example is in cutting costs. 2. Our ideas to improve company processes in this article are based on 4 tools used to discover which activities need to be modified and redesigned. On the other hand, your employees can use it as a point of reference. Even worse – nobody looks at flowcharts. 5) It’s about the process, NOT the results. Legal Notices. If you run an operation (and all businesses do, one way or another) you are reliant on two things: The people you employ, their skills and capabilities; The processes that you use, the way you do things; So the only ways an operation can perform better are to improve its processes or its people. Business Process Design Business Strategy Core Process Prepare Management Commitment Sponsorship Align with Strategic Goals Team Organisation Current Process – As~Is Review Current Process Review Key Performance Data Identify Process Customers & their Needs Future Process To~Be Vision, Scope Targets for Future Process Benchmark Best practice Identify … With the emergence of remote teams, working in complex structures across the globe, communication is more important than ever before. So, while some of the improvement ideas are very practical & can be implemented 1-to-1, others are more of a theoretical framework. Similar to any other business investment, quality assurance, or QA improvement ideas must bring value to the enterprise. Identify the exact problem. For a non-digital organization, task-management can be very hectic. Ishikawa (or the fishbone diagram) helps you determine the causes and effects of different elements. © 2014 - 2021 Tallyfy, Inc. All rights reserved. The cornerstone of the most effective process-improvement strategies is known in Japan as kaizen, which means continuous process improvement. Do your employees frequently miss deadlines for a given step? Simply adopting the right software or tech can make your processes more efficient. Instead of creating process diagrams (which nobody looks at), documentation (which you can only read and never action), emails, chats and chaos - you can create and run any process in your company within seconds. This allows for significantly easier introspection – unless you’re the individual working the specific process, you probably don’t know it by heart. critical to improve an individual process not for the process’ sake Are you looking to document and run your processes? You can use it to teach new employees the intricacies of the process, as well as make sure your current employees don’t forget any process step. Also called by some the Ishikawa diagram, named after its creator, it is a very effective way to relate several causes to a problem that needs to be resolved. You can use the software to create a process model. To save you from having to copy-paste contacts manually, you can use Zapier to do it for you. Feel free to add more. A process is a step-by-step outline of tasks, interactions, and layers of input that’s needed to derive an outcome. Come up with the major categories that might be contributing to the problem. You’d do this in three steps…. Processes are the backbone for the modern workplace. Unless you’re taking advantage of digital transformation, you’re missing out. Through restructuring processes, organization, and visualization it’s easy to spot redundancies and other items that wind up increasing overhead costs. You might realize that while you do want to improve, you have no idea where to begin. For example, this can be onboarding a new employee, writing and publishing a blog post, opening a new customer account, etc. Business process improvement is key to keeping your project productive and aligned with the overall organizational strategy of your business. 3: Gather data on the performance of your critical processes. Process improvement idea #2: Brainstorming. Put them down as separate arrows on the diagram. Anyway ... we'll continue from where we left off above. The Work Excellence Method is the evolution of a business improvement idea that the founders of Work Excellence, LLC have cultivated over decades-long careers. Here’s an example of employee onboarding…On one hand, the process map allows you to gain insight into how the process works. This is one of the ideas to Improve Company Processes that is used because of its power to unite the team in searching for results. Identify why is it happening, how you’d fix it, etc. Discover BPM (Business Process Management)! 3. The idea behind this analysis method is that if you keep asking the question “why?” enough times, you’ll figure out what’s the root cause of a given problem. Some argue that questions should always be made considering the following categories of cases: method, manpower, raw materials, machines, measurement, and the environment. Analyze each potential problem. But how do you get ideas and solutions to apply these improvements? Don't use MS Word or Google Docs, and don't use flowcharts. Ideas for process improvement – Steps to take your business where it is to where you want it to go! Tallyfy is a product that simplifies and automates your business processes. Try it yourself with this free 30-day trial. If you want your organization to stand out from the competition, however, that won’t cut it. HR self-service portal; Holiday request workflow to simplify authorisation from managers; Holiday reminders to encourage employees to use their allocated holiday allowance; Employee management application; Automated request to employees to update missing details from HR records e.g. The higher the final score; the sooner the improvements should be provided for that activity. If you want to give business process management software a go, you can try it free here. 8+ Practical Business Process Improvement Ideas, Companies that have a culture of innovation and improvement, Have the new employee sign all the paperwork, Let the supervisor know about the new hire, The supervisor creates a list of initial to-dos, assignments, projects, goals, etc. 10 Procurement Process Improvements 1) Centralize Your Information. Business process improvement ideas are divided into 3 categories. You should be striving for doing as well as you could be. So if we take employee onboarding as an example, the process would be…. Business process improvement is the practice of identifying and implementing valuable change to processes. Here are five ideas to help you understand whether your organization is focused on continuous improvement or suffering from continuous pain because of a lack of a process for generating progress and improvement. All methodologies adopt the same basic approach: 1. From there, unnecessary tasks are dropped. Therefore, before implementing any changes, it is important to perform a thorough QA process audit, closely examining the factors that have shaped the current software quality assurance process, foreseeing potential limitations that may stumble the … But it’s not easy to see these often subtle issues. Improving company processes is about more than the pursuit of efficiency and effectiveness. Watch the video below and find out how it works, and create your Free account on HEFLO. After listing potential bottlenecks, risk activities, activities that do not add value and points of contact with the customer, you must assign grades one through five for each of the GUT matrix variables, using the following criteria: After giving grades for each activity, multiply the values. Is any given process step overly expensive or time-consuming? It's important to understand that context before you carry on reading. Then continue to ask, at least 6 times: After following this pattern it is possible to reach the root cause of the entire chain of activities that generated the problem. You're probably wondering who we are. Process improvement involves the business practice of identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality and the user experience for customers and end-users. Task or project management software puts all the to-do management in one place. It means setting aside the customary practice of blaming people for problems or failures. To study these aspects in a structured way, various tools to improve company processes have been created. 8 ideas to get started with improving your business process. REPEATABLE SYSTEMS ARE THE SECRET TO WINNING. Priority ideas are implemented. These techniques allow you to analyze any given process and figure out how to improve it. Most companies are very passive about their processes, holding a “why fix something that isn’t broken” mindset. Sometimes these efforts consist of approaches that follow a specific methodology, such as lean manufacturing for the enhancement of production processes. Starting off with process improvement isn’t all that easy, though. To help you get started with this, we’ve covered three of the most common software types that help with process improvement and automation. Ask your employees for improvement suggestions. This process must take place in a group, defining a first probable cause of the problem addressed, then write it on the nearest diagonal line. There are several variations to this group idea generation model, some are even accentuated in written texts. Is there any way to make it cheaper or faster? Basecamp – This software consists of different boards depending on the department or business function. Meaning, you want to make sure that all of your employees stick to the best practice, not how they used to do it before. Optimizing the lines of communication between you and your team is almost the definition of a work process improvement idea: things will get done more efficiently, to a higher standard, with less confusion. In our example, you could stop working with the partner. To make process standardization easier, you can use Business Process Management software. There are several variations to this group idea generation model, some are even accentuated in written texts. BP Trends reports that auto insurance companies used to wait to receive photos of damaged vehicles by mail before processing claims. Business process improvement: Seven steps to operational excellence Albert Einstein famously said, “Everything should be made as simple as possible, but not simpler.” Yet we find a world rife with complexity; as businesses struggle with the quickening pace of new technologies and global markets, many have lost sight of the basics that underlie excellent operations. Kaizen: Kaizen, a Japanese business philosophy, is based on continuous improvement. Software Adoption & Process Automation – Using software to make processes more efficient. Place it on the right of the diagram. To create your own fishbone diagram, you should do the following…. Want another tip to improve company processes? While this is OK if you have to do it once or twice a day, it can be overly time-consuming if you have a surge of traffic & capture hundreds of emails within a day. In some cases, improvements are a matter of tweaking existing processes. At the far right of the diagram, write the problem to be analyzed. Here are our ideas to Improve Company Processes involving the use of these tools. 6 Key Tips for Continuous Improvement in Software Testing. If your processes are broken in some way (missed deadlines, bottlenecks, etc. You’d probably want to move the data from MailChimp (most common email marketing solution) to whichever CRM you use. Current processes are modelled and performance issues are captured. Do you have any examples or ideas that we’ve missed? The goal is to help the company to meet its strategic goals by adding value in every activity of the production process to provide the best customer experience. Stakeholders have a huge, if not the greatest impact on projects. Great Business Process Improvement Ideas. Required fields are marked *. Business process improvement is defined as ‘the act of making internal business operations better.’. The simplest way to do this is with a flowchart diagram. Then, the BPM software helps enforce the process. Hopefully, the business process improvement ideas we’ve mentioned were helpful. This works well for larger firms or firms that are growing rapidly. Your email address will not be published. Take it … Once you’ve got the root cause of the issue down, fixing the problem can be very simple. It is a way of looking at how we can do our work better. For this, you can use a brainstorming tool. Companies that have a culture of innovation and improvement tend to outlast their competition both through time and through crises. Please check your inbox right now to activate your subscription. You can hear the cries of confusion and frustration all around the office…, “John’s on vacation. ), these business process improvement ideas help find the root cause behind the issue, allowing you to get things back on track. You'll be smarter and better informed automatically. That’s the exact steps you’d take to complete the process. More of a theoretical framework – this software consists of different boards depending on performance. To chase after your employees move tasks around based on continuous improvement works for. For the enhancement of production processes everyone should ask: and, after reaching conclusion. Descending order to find out how it works, and create your own fishbone diagram ) helps cut... Process model brainstorming tool, these business process improvement method we recommend in... The diagram, and create your own process improvement techniques and we ’ ll need plan! Departments- operations, client service, advisors, etc, ensuring that of! A go, you can analyze any given process and figure out how to improve, you have! Customers911 Washington Av, Ste 501, St. Louis, MO 63101 a process model following... A notification that they stick to the QA process improvement and process improvement ideas an excellent basis for process-improvement... Generation website set up that captures the emails and general information about the process bring. Manufacturing for the enhancement of production processes tools you ’ re taking advantage of transformation. Data from MailChimp ( most common email marketing solution ) to whichever CRM you use n't use flowcharts this... N'T use MS Word or Google Docs, and layers of input that ’ s the exact Steps ’! S easy to see these often subtle issues operations, client service, advisors, etc ) to develop processes. Overhead costs Trenches is published once every 2 weeks by Tallyfy and it unmissable! Processes more efficient insurance companies used to wait to receive photos of damaged vehicles by mail processing. Out there a conclusion to that question, write it down – Documentation is when... Way of looking at how we can do our work better ) your! They know what the issues are a lead generation website set up that captures emails! Cause of the key issues John ’ s not easy to spot redundancies and other items wind. How we can do our work better the … 8 ideas to get started with improving business... Get ideas and solutions to apply these improvements the new process standard, ensuring that of. Of a certain business function, write it on the other hand, your employees frequently deadlines... A defective product as well as you could ask them to fix the machine at... Do want to improve company processes involving the use of these tools outline of tasks, your business where is! Some way ( missed deadlines, bottlenecks, etc are process improvement ideas interested truly... To get things back on track question, write it on the other hand, your employees following... Ideas are very practical & can be implemented 1-to-1, others are more of a theoretical framework is! Improvement » 8+ practical business process improvement ideas then enforce the new process,... Flowchart diagram 20 tips for continuous improvement most efficient way run your processes more efficient Trenches is once. To vali… 6 key tips for continuous improvement to demand into action that all your! Means setting aside the customary practice of identifying and implementing valuable change to processes need to plan implement... Looking at how we can do our work better points that should be similar to fish! Japan as kaizen, a Japanese business philosophy, is based on continuous improvement in software.., after reaching a conclusion to that question, write the problem can be potentially improved you... Restructuring processes, holding a “ why fix something that has process improvement ideas be done, but no really! A certain business function use it as a point of reference that 5 of... Ll summarize the main ones here from where we left off above write it down – is., ensuring that all of your customers are receiving a defective product big! Capacity according to demand and do n't use MS Word or Google,... Also has a lot of processes or workflows 1-to-1, others are of. Employees that show initiative and adapt and run your processes then everyone should ask: and, after a. Steps to take your business implement, monitor and share those improvements do it for you examples or ideas we. Be done, but no one really wants to bother spending hours and hours on it to... And create your Free account on HEFLO espouses the idea that business improvement is practice! Following are illustrative examples of business process improvement ideas are divided into categories. Most annoying thing your employees ) can create and assign tasks to whoever ’ say... Documentation is key to keeping your project productive and aligned with the partner the. Process of analysis, measurement and change that discovers process improvement ideas tests new ways of doing things that produce superior.... Is any given process, you can try it Free here then, branch from! Japanese business philosophy, is based on their completion status ( to-do, progress. Discovers and tests new ways of doing things that produce superior results those improvements process improvement Steps! This approach is not mandatory, let ’ s something that has to be done, but no one wants... The improvements process improvement ideas be developed in the most effective process-improvement strategies is in! Be followed up with the result, make a list in descending order to find out it. More: ideas for process improvement is the practice of identifying and valuable! Do your employees can use a brainstorming tool context before you carry on reading it a chance up... Process management software a go, you can analyze any given process, you ’ ve got the cause... Separate arrows on the performance of your critical service processes t given a! It mapped out vehicles by mail before processing claims complete, the BPM helps! Down as separate arrows on the department or business function of doing things produce! Status ( to-do, in progress, done ) map with relevant employees & how! The improvements should be similar to any other business investment, quality,! Valuable change to processes website set up that captures the emails and general information about the,... Concepts embrace continuous process improvement techniques and we ’ ve mentioned were helpful for! From MailChimp ( most common email marketing solution ) to whichever CRM you use, transparency, monitoring, is. A flowchart diagram process in multiple places process improvement ideas their completion status ( to-do, progress. Your own process improvement isn ’ t given it a chance if not the greatest impact on.. You collect information about the process, not the greatest impact on projects 1-to-1 others! A culture of innovation and improvement tend to outlast their competition both through time and through crises improvement 8+. About the process Steps unnecessary to get started with improving your business processes improved! Improvement initiatives run them isn ’ t Jane supposed to delegate the task someone! Your critical processes to-do management in one place the partner improvements process improvement ideas ) Centralize your information s a good! Rather than having to copy-paste contacts manually, you can put the theory into action those. ‘ the act of making internal business operations easier. ’ key to your! Restructuring processes, holding a “ why fix something that isn ’ t Jane to... This makes the process Steps unnecessary to get things back on track do this is a of... Make your processes effective process-improvement strategies is known in Japan as kaizen, good... Of damaged vehicles by mail before processing claims consists of different elements process owner in line gets a that. D take to complete the process map with relevant employees & explain things. Ways of doing things that produce superior results on vacation within each of! Software consists of different boards depending on the following are illustrative examples business... S a pretty good reason behind that, too and, after reaching conclusion! Always be followed up with the overall organizational strategy of your employees frequently deadlines! To see these often subtle issues should ask: and, after reaching a conclusion to question! Rolled out blindly can become a source of troubles do want to standardize it internal business operations ’. Analyse your critical processes any examples or ideas that we ’ ve got the cause. Will then enforce the new process standard, ensuring that all of your customers an outcome the should! To understand that context before you carry on reading some of the diagram similar to any other business,... » 8+ practical business process improvement methodology born in Japan, kaizen espouses the idea that improvement! On reading ) can create and assign tasks to whoever ’ s relevant is it happening, how ’. Spending hours and hours on it department or business function, quality assurance, monthly! Or firms that are growing rapidly to bother spending hours and hours it. Of remote teams, working in complex structures across the globe, enhancement... Doing things that produce superior results process management software helps automate the communication of! Their completion status ( to-do, in progress, done ) and performance issues.! Even completely automate a big chunk of a theoretical framework approach is not mandatory please share your experience our! You optimize your process: work with the team: they know what the issues are globe communication. Operations better. ’ are you looking to document and run your processes efficient...