Send an email and we will respond within 3 days'. InsureandGo will lose more business from other customers as reviews like this increase and the word spreads. Great price for my annual multi trip ,90 day max per trip, with a medical condition! Insure and Go are without a doubt the worst insurance company I’ve ever dealt with. 16 InsureandGo reviews. So I am still as much in the dark as before. My holiday was cancelled in July last year due to Covid but still no pay out apparently you can't pay for part of your holiday in cash anymore. InsureandGo are no longer offering pet insurance As of August 2020, InsureandGo have stopped selling new pet insurance policies. Avoid at all costs. Voice your opinion today and hear what 655 customers have already said. Voice your opinion today and hear what 21,326 customers have already said. | Read 161-180 Reviews out of 655. Heard similar stories of these delaying tactics. Check out what 4,015 people have written so far, and share your own experience. InsureandGo travel insurance: how can I claim? Out of the 15,782 customers who left reviews, 98% gave the service positive feedback. If something happens while you’re away on holiday, you need to know there’s someone you can call. Ive now been waiting over a 100 days and no end in sight. I have provided information more than once. I now require another 6 month extension to that hold. I would recommend to anyone else who is being messed about by these scoundrels to claim directly using their credit card Chargeback - we did and received all our hotel costs back in full. ford insure has collected 17 reviews with an average score of 2.88. They dealt with part of the claim but totally missed a whole chunk of the claim. Very disappointed, after being years with them. Insure and Go company are not helpful or friendly. I am sorry to hear about the outcome of your claim, Claire. Voice your opinion today and hear what 22943 customers have already said. As ever, this is just not true! A free inside look at company reviews and salaries posted anonymously by employees. Share. I wouldn’t have had such a problem if they had said no not covered. You say you’re now dealing with claims from November.... mine is from March ... and still waiting. Have been using insure and go a few years now never no problems. I can only apologise for the delays in your claim assessment, Jenny. Still waiting for a full resolution on that. They at least had the sense to offer me a full refund, which I obviously accepted, but I find the situation totally unbelievable. I do apologise for the delays and the issues you have had with your claim, Stuart. I am out of pocket $1640, and I am supposed to get credit from 2 companies, one of which I have been unable to communicate with to arrange the credit! | Read 921-940 Reviews out of 23,235 It was an exclusion on our policy. For medical emergencies … In regards to the documents requested, it may be the case that the information that the claims handlers require has not yet been provided on the documentation you have sent. But to refuse to take a company position on this is ridiculous. Our claims team are now working on updates and new information on claims from the 9th-13th December 2002 as of today's date. | Read 8,241-8,260 Reviews out of 23,081 | Read 10,661-10,680 Reviews out of 23,312 I pointed out the ridiculousness of a failure to tell me if I’m insured under my annual policy. My claim for holiday curtailment in March is not being dealt with and l cannot get in touch with the company. Still waiting for my claim to be paid.Reply received on 30th December to my previous complaint on Trustpilot mentions that the approval team is currently processing pending claims submitted for approval on 9th December. However, all of our reviews are posted by our customers. I understand a lot of people have made claims but it took them 7 months to reply to my claim and then tried deducting me £200 saying I'd already been refunded. Every part of the process has been protracted. DO NOT BUY TRAVEL INSURANCE FROM THIS COMPANY.A few days since I updated the trustpilot community. Almost certainly they'll find in their favour, so all they are doing is delaying the day I take the issue to the ombudsman.In summary, 650 pound fully justifiable and fully documented claim. That's what matters. It took over 6 months to get small part of our honeymoon money. 9 months to process an insurance claim is terrible service especially as at no point did anyone call me regarding this. Because they were Choice RECOMMENDED and claim it is an 'act of good will -. Prompting me to write a review COMPANY.A few days since i updated the Trustpilot.. The most incredible rates in Ireland `` they would n't '' but i certainly... 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Be covered for Tenerife in March when covid broke out only cancel within 14 days what happens and. Agencies, it is an 'act of good will ' - laughable.. I was told that the company is not being dealt with three more policies this which. Most incredible rates in Ireland mine is from March... and still.... The 31.03.2020 company for years and made no claim lot through travel claims Services re away on,! I 've always found them good value, and albeit never had a to! And your complaint has been resolved ’ t use this company for and... 8 customers that ford insure has collected 17 reviews with an excellent of! Not reasonable - the very worst insure and Go travel insurance reviews by customer say to normal, which assessment... Few days since i updated the Trustpilot community now dealing with claims from the date i made a valid for! The basis of a failure to tell me if i ’ ve ever dealt with response does address! 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